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Service Delivery Excellence Manager
2 weeks ago
We are seeking a highly skilled Service Transformation Manager to join our team. In this role, you will be responsible for shaping and delivering a customer-focused service vision that aligns with our business strategy and transformation objectives.
This is an exciting opportunity to work in a dynamic environment and make a significant impact on our organization's growth and success.
- Align a common product vision across business stakeholder groups
- Establish close alignment and partnership with Product Managers
- Drive the definition of product objectives and success metrics
You will have the opportunity to work closely with our product team to technically shape the product vision and ensure it meets the needs of our customers.
If you have experience in business or IT transformation and are looking for a challenging role, please apply now.
Key Responsibilities:- Manage tactical budget and ensure alignment with Product vision and business strategy
- Prepare and own the business case and value proposition
- Set annual and quarterly priorities at a business level
- 5-10 years' experience in business or IT transformation within financial services or a similarly regulated industry
- Demonstrated experience in senior business roles
- Strong cross-functional expertise
We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
Join us today and take the first step towards a rewarding and challenging career.
Benefits:- Competitive salary and benefits package
- Opportunities for professional development and career advancement
