Operations Director

3 days ago

Athlone, County Westmeath, Ireland beBeeOperational Full time €40,000 - €50,000

About this role:

The Operations Support Manager will oversee the profitable, efficient, and safe operation of contracts.

They will provide quality service delivery to clients in accordance with company procedures.

This role involves ensuring a safe working environment through compliance with all health and safety policies and procedures, measured through audits.

  • Ensure compliance with company policies and procedures, including use of all internal systems.
  • Maintain appropriate staffing levels with necessary skills, providing training and development to ensure competence.
  • Handle HR issues appropriately and within set timescales.
  • Complete and submit monthly QA reports with clients within set timescales.
  • Adhere to monthly KPIs and reporting requirements.
  • Respond to site requests promptly.
  • Address requests from other teams in a timely manner.
  • Work flexible hours, including weekends, as needed.

Key Responsibilities

  • Manage multiple client sites.
  • Mentor, develop, and coach staff.

Requirements

  • Security management experience in a multi-site/service sector environment (essential).
  • Proven track record in delivering effective customer service while maintaining margins.
  • Previous experience in similar roles (essential).

Personal Characteristics/Attributes

  • Self-motivated, results-oriented with strong interpersonal and communication skills.
  • Highly organized with the ability to prioritize and delegate effectively.

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