Technical Operations Specialist

6 days ago

Dublin, Dublin City, Ireland beBeetechnical Full time €50,000 - €70,000

We are seeking an experienced IT professional to join our team as a Technical Operations Specialist.

About the Role:

This is a key position that requires strong technical skills and excellent problem-solving abilities.

Key Responsibilities:
  • Tech Support & Troubleshooting: Provide timely and effective technical support on multiple technologies, including Windows Server/Desktop, Active Directory, Citrix, VMware, and networking skills.
  • Incident Management: Manage escalated IT calls related to incidents and service requests.
  • Vendor Collaboration: Collaborate with third-party vendors to resolve complex problems.

The successful candidate will possess excellent customer service skills, be able to work well under pressure, and have a valid working visa or EU passport.

What We Offer:
  • Hybrid Work Model: A 35-hour working week with flexibility to work from home.
  • Holiday Allowance: 28 days' holiday per year.

We value diversity and inclusion in the workplace and welcome applications from talented individuals who share our commitment to delivering exceptional results.

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