
Supporting Learning and Research as a Library Professional
1 week ago
We are seeking a motivated and detail-oriented individual to join our team as a Library Assistant. This role is perfect for someone who enjoys working in a fast-paced environment and has excellent communication skills.
This is an exciting opportunity to be part of a dynamic team that provides support to students and staff in their research and learning endeavors.
Key responsibilities include:
- Providing excellent customer service to library users, responding to queries and resolving issues in a timely and professional manner
- Operating the library IT system, including loans, returns, renewals, and reservations
- Assisting library users in finding resources in all formats, including print and digital materials
- Helping students and staff with computer-related and printing issues
- Sending journal alert e-mails and creating new DDUH Research publications records
- Shelving, repairing, and sorting of library material
- Assisting with collection maintenance, document delivery services, and supervising user activities in the library
The ideal candidate will have excellent organizational skills, accuracy, and attention to detail. They will also possess strong interpersonal and communication skills, both written and oral.
If you are a team player who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
Closing Date: Please note that the closing date for applications is not specified in this job description. Qualified applicants should submit their CV, Cover Letter, and online application form via the provided link.
Apart from being highly skilled and experienced in the field, the successful candidate will be able to work well under pressure, manage multiple tasks simultaneously, and demonstrate a high level of motivation and adaptability.
To be considered for this position, applicants must meet the following requirements:
- A third-level degree qualification
- A minimum of one year's experience in a front-line customer service role
- Excellent IT skills, including MS Office (Outlook, Word, Excel & PowerPoint) and the internet
- Demonstrate an interest in a career in Library and Information Services
- Ability and willingness to learn new skills
- Excellent organizational skills
- Accuracy and attention to detail in their work
- Ability to effectively deal with multiple tasks simultaneously and to manage deadlines
- Excellent interpersonal and communication skills, both written and oral
- High levels of motivation, proactivity, adaptability, and flexibility
- Ability to work on own initiative and to work well in a team
We are committed to equal opportunities and welcome applications from diverse candidates.
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