Customer Experience Director Candidate
3 days ago
About This Opportunity
We are seeking an exceptional Customer Experience Director Candidate to join our team at Hollister Co. in Blanchardstown Centre. As a key member of our retail operations, you'll drive sales results, provide best-in-class customer service, and oversee daily store operations.
Key Responsibilities
- Customer Experience: Deliver exceptional customer service, ensuring every guest has a memorable shopping experience.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, showcasing our latest collections and driving sales floor engagement.
- Store & Stockroom Operations: Manage daily store routines, including opening and closing procedures, and optimize stockroom efficiency.
- Staffing, Scheduling, and Payroll Management: Lead talent development, recruitment, and retention efforts, while overseeing staffing schedules and payroll processes.
- Training and Development: Foster a culture of growth and learning, providing coaching and training to staff members to enhance their skills and performance.
- Communication: Effective communication with colleagues, management, and external partners is essential for success in this role.
- Asset Protection: Ensure a safe and secure shopping environment, adhering to company policies and procedures.
Why Join Us
- Competitive compensation package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- Opportunities for career advancement.
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