Customer Experience Director

4 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

About the Team:

We are seeking a highly skilled Customer Experience Director to join our team in TN Ireland. As a Branch Lead, you will be responsible for leading our Branch team and developing sales strategies to drive business development and growth.

Your Key Responsibilities:

  1. Develop and implement sales strategies to drive business development and growth within the branch and local community.
  2. Cultivate key introducer relationships with local professionals to increase customer referrals.
  3. Analyse sales data to measure success and adjust strategies accordingly.
  4. Lead by example in risk management and compliance, ensuring all standards are met.
  5. Foster an environment of learning and development among team members.
  6. Ensure the management of complaints is operated in accordance with Group Policy and Procedure.

About You:

  1. A recognised qualification as a Financial Advisor (QFA).
  2. Excellent customer service and relationship-building skills.
  3. Proven leadership abilities with a focus on motivating sales teams to deliver objectives.
  4. Knowledge of competitor activity and market trends.
  5. A strong approach to business development and selling.


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking an experienced Customer Experience Director to join our team in Dublin, Ireland. As a key member of our Customer Service department, you will be responsible for leading and developing a high-performing team that consistently delivers exceptional customer experiences.Your primary focus will be on driving strategic initiatives that enhance...


  • Dublin, Dublin City, Ireland Insomnia Coffee Company Full time

    Job SummaryThe Customer Experience Director will lead and develop a high-performing team to deliver exceptional customer experiences across our retail stores. You'll be responsible for driving business results through effective sales strategies, process improvements, and employee engagement initiatives.This is an exciting opportunity to join a dynamic and...


  • Dublin, Dublin City, Ireland The Kilkenny Group Full time

    Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Stillorgan, Co. Dublin.In this role, you will be responsible for leading a team of sales professionals to deliver exceptional customer experiences and drive sales growth.Your Key Responsibilities Will IncludeLeading and developing a...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    We are seeking an experienced Customer Experience Director to join our Executive team at LearnUpon. As a results-driven leader, you will be responsible for designing and executing strategies that drive customer retention, loyalty, and revenue growth.About the Role:Develop and execute comprehensive CX strategies to drive customer satisfaction and...


  • Dublin, Dublin City, Ireland Amach Full time

    We are seeking a highly skilled and motivated individual to join our team as a Customer Experience Director. As a key member of our team, you will be responsible for delivering high-quality solutions that meet our clients' needs and exceed their expectations.About the RoleThe ideal candidate will have a strong background in cloud solutions, excellent...

  • FS Tax Directors

    1 week ago


    Dublin, Dublin City, Ireland Director File Full time

    We are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...


  • Dublin, Dublin City, Ireland Director File Full time

    Join a Dynamic TeamOur client is seeking a highly skilled Financial Services Tax Director or Associate Director to join their rapidly growing team. As a key member, you will play a crucial role in shaping the future of the organization.Key Responsibilities- Provide expert financial services tax advice to clients across various sectors.- Support clients with...


  • Dublin, Dublin City, Ireland Director File Full time

    Global Financial Services FirmWe are a leading financial services firm with a strong presence globally. Our team of professionals provides expert advice to clients across various industries.Opportunity to GrowThis role offers excellent career progression opportunities to Partner level, with a competitive remuneration package and the chance to develop your...


  • Dublin, Dublin City, Ireland Director File Full time

    About the RoleThis is an exciting opportunity for a seasoned Financial Services Tax Director to join our team. As a key member, you will be responsible for providing expert financial services tax advice to clients and driving business growth through strategic planning and execution.Key Accountabilities- Develop and maintain strong relationships with clients,...


  • Dublin, Dublin City, Ireland Abercrombie & Fitch Full time

    About This OpportunityWe are seeking an exceptional Customer Experience Director Candidate to join our team at Hollister Co. in Blanchardstown Centre. As a key member of our retail operations, you'll drive sales results, provide best-in-class customer service, and oversee daily store operations.Key ResponsibilitiesCustomer Experience: Deliver exceptional...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    Autodesk seeks a seasoned professional to lead its European Customer Experience Management efforts. As a Director, you will be responsible for defining and executing regional plans, including budget allocation, resource prioritization, and coverage strategies.This role demands a strong understanding of the complexities and unique needs of enterprise...


  • Dublin, Dublin City, Ireland Electricity Supply Board Full time

    The Customer Experience Director - Electricity Services will be responsible for ensuring that our customers receive the highest level of service and satisfaction.Job Description:Oversee the development and implementation of customer-centric strategies across electricity services.Work closely with cross-functional teams to ensure seamless execution of...


  • Dublin, Dublin City, Ireland Amazon Full time

    About the RoleWe're seeking a highly skilled and experienced Engineering Leadership Manager to join our team at Amazon Pay.As an Engineering Leadership Manager, you will be responsible for leading a team of engineers in supporting our business teams worldwide by providing critical product support.You will also lead large multi-team projects, resolve complex...


  • Dublin, Dublin City, Ireland Kiko Milano Full time

    Job SummaryWe are looking for a Retail Experience Manager to lead our store team in delivering outstanding customer experiences, driving sales growth, and ensuring operational excellence.Main Accountabilities:Develop a high-performing team culture that drives motivation and employee engagement.Design and implement recruitment, onboarding, training, and...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    About the JobWe are seeking an experienced customer success director to lead our efforts in driving customer value and growth across Europe, the Middle East, and Africa.You will be responsible for overseeing regional P&L, resource allocation, and engaging with senior customers to foster strong relationships and drive successful adoption of our solutions.This...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Required Skills and Qualifications2 years' experience in a fresh food department, preferably in a management role.Excellent communication and delegation skills.Able to set and achieve sales targets and manage overheads.Passion for fresh food and commitment to delivering exceptional customer experiences.The successful candidate will have a proven track record...

  • Customer Experience

    4 weeks ago


    Dublin, Dublin City, Ireland Allergan Full time

    At AbbVie, our mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.We are a global pharmaceutical company with a diverse team working in several key therapeutic areas – immunology, oncology, neuroscience, and eye care – as well as products and services...


  • Dublin, Dublin City, Ireland H&M group Full time

    Job DescriptionAs a Store Experience Manager at H&M Group, you will be responsible for the overall performance of an individual store, focusing on delivering exceptional customer experiences that drive sales and profitability. Your leadership will play a crucial role in guiding a dedicated team to efficiently manage store operations.You will offer customers...


  • Dublin, Dublin City, Ireland Teamworx Ltd Full time

    Key Responsibilities:Oversee Daily Store Operations: Ensure a seamless shopping experience for customers by managing day-to-day store activities.Lead and Inspire a Team: Provide support and guidance to your team members to achieve store goals and KPIs.Maintain High Standards of Customer Service: Resolve any customer queries or issues promptly and maintain a...


  • Dublin, Dublin City, Ireland English Language Center Full time

    We're looking for a talented individual to join our team as a Customer Experience Coordinator. As a key member, you'll play a crucial role in delivering exceptional service to our students, ensuring their experience exceeds expectations.Your Key Responsibilities will include:Providing expert guidance and support to students and visitors, responding to their...