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Senior Customer Service Manager
2 weeks ago
This senior-level position is responsible for leading a team of professionals in providing exceptional customer service and driving revenue growth.
- Key Responsibilities:
- Manage and oversee branch operations, ensuring seamless delivery of services to clients.
- Foster a high-performing team through effective coaching, training, and development.
- Develop and implement strategies to drive revenue growth and client loyalty.
- Maintain compliance with regulatory requirements and internal policies.
- Preferred Skills:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze complex problems and develop innovative solutions.
- Proven track record of driving revenue growth and improving customer satisfaction.
- Comprehensive Benefits Package:
- Medical, dental, and vision coverage.
- Retirement plan with company match.
- Generous paid time off policy.
- Ongoing professional development opportunities.
PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. This role is subject to background checks and other pre-employment screenings as required by law.