Front Desk Manager

2 days ago


Dublin, Dublin City, Ireland Avril Clare Recruitment Ltd Irelands Property Recruitment Specialists Full time
About the Opportunity

This is an exciting opportunity to join our client's in-house property management team as a front-facing Concierge in a PRS residential development in Dublin.

The development is currently midway through its lease-up phase, presenting an opportunity for an experienced property professional to play a key role in its ongoing success.

You will oversee a mid-scale development with premium amenities, including a gym, lounge, multimedia spaces, and breakout areas.

As the first point of contact, you will create a welcoming atmosphere while overseeing access controls, managing contractor relationships, and ensuring smooth coordination of all maintenance activities via their eLogbook system.

  • Ensure the reception and surrounding areas are always spotless, keeping things tidy and reporting any cleaning or maintenance tasks to the relevant contractors.
  • Your keen eye for detail and proactive approach will be key to creating a seamless experience for everyone in the building.
  • You will be the person who keeps everything running effortlessly.
  • The primary objective of this role is to provide exceptional support to the Building Management team, reporting directly to the Property & Facilities Management division.
  • The ideal candidate will thrive in a dynamic, fast-paced environment, where strong planning, coordination, and multitasking abilities are crucial.
  • A central aspect of the role involves managing and engaging with various key stakeholders within the premises, ensuring smooth operations and seamless communication.
  • This is a public-facing position, where you will serve as a key point of contact, delivering top-tier concierge services and ensuring a welcoming, professional experience for all visitors and tenants.
Responsibilities
  • Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of a project.
  • Check in arriving visitors, providing access using security and access control system.
  • Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner.
  • Handling communication with contractors undertaking maintenance on site.
  • Managing and updating contractor log and contractor documentation via online system.
  • Operating the main reception phone system and inbox, including responding to all queries in a timely manner.
  • Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment.
  • Organising meetings where requested.
  • Scheduling and communicating key dates and events.
  • Managing car park operations i.e. ensuring arriving visitors are parked in their designated space.
  • Ensuring reception operations run smoothly with consideration to GDPR guidelines.


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