Customer Service Representative
2 days ago
Customer Service Representative
As a Customer Service Representative, you will be the face of our company, responsible for providing excellent customer service and ensuring that our customers have a positive experience.
About the Role:
Our ideal candidate is someone who has excellent communication skills, can work in a fast-paced environment, and is passionate about delivering exceptional customer experiences.
- Interacting with customers in a pleasant, friendly, and helpful manner
- Maintaining store cleanliness and hygiene standards
- Ensuring the correct quantity and quality of goods are made available to our customers
- Following freshness and rotation principles
- Preparing, baking, and displaying bakery products
- Ensuring all waste is managed correctly
- Assisting in the stock count process
Requirements:
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- A positive attitude and ability to adapt to changing situations
- The ability to work independently and as part of a team
- Basic math skills and accuracy
- Good time management and organizational skills
- A commitment to maintaining high standards of customer service
Benefits:
We offer a competitive hourly rate, additional supplements paid depending on the days and hours worked, 25% additional pay for any unsocial hours worked, 50% supplement for any hours worked over 39 hours, 50% supplement working on a Sunday, 75% supplement working unsocial hours in conjunction with working over 39 hours or on a Sunday, 100% supplement working on a bank holiday, 20 days holidays per annum pro rata, company pension after 1 year, genuine opportunities for career development, Circle K and Private Health Insurance discounts available for all employees, Bike to Work Scheme, Maternity & Paternity Leave top-up, Marriage leave, Employee Assistance Programme.
What We Offer:
At [Company Name], we pride ourselves on being a supportive and inclusive workplace. Our team members enjoy a range of benefits, including professional development opportunities, employee assistance programs, and access to exclusive discounts.
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