
Urgent Care Team Lead
6 days ago
The Behavioral Health Urgent Care Supervisor is responsible for overseeing day-to-day operations and supervision of the Behavioral Health Urgent Care team. This working role provides prompt, specialized support for individuals facing a mental health or substance use crisis.
The BHUC Supervisor serves as a leader and role model for the organization in matters relating to Behavioral Health Urgent Care. They provide daily supervision of assigned team operations and ensure that direct reports meet direct service productivity and documentation standards per agency and program expectations.
The ideal candidate will have a Master's Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy, and at least 2 years of experience in community mental health; at least 5 years in related human services areas.
Key Responsibilities- Provide consistent individual supervision (recorded) at least monthly based on needs and experience.
- Organize and oversee day-to-day operations of the assigned team to ensure appropriate coverage.
- Educate, enforce, and ensure team compliance with policies and procedures.
- Cultivate and enhance team relationships to promote collaboration and a positive working environment.
- Build a strong team by attracting, onboarding, and developing direct reports.
- Manage employee performance, including warnings, evaluations, and development of goals.
The successful candidate will possess advanced time management and problem-solving skills, effective communication, collaboration, and relationship-building abilities, discretion and judgment with confidential matters, and a valid Michigan Driver's License and automobile insurance.
Work EnvironmentThis position may require travel during the workday to other locations. The company operates multiple sites and may require driving to several locations or working at different sites as needed.
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