
Motor Claims Specialist
2 weeks ago
We are seeking a talented Motor Claims Specialist to join our team. As a Motor Claims Specialist, you will play a key role in managing a portfolio of claims, ensuring they are fully and fairly investigated and settled efficiently.
The ideal candidate will have a passion for delivering exceptional customer service, as well as strong analytical and problem-solving skills. Previous experience in insurance is not necessary, as we provide comprehensive training to support your development.
You will work closely with our experienced Motor Damage Manager to ensure that all claims are handled in accordance with company policies and procedures. Your attention to detail and ability to work independently will be essential in this role.
The successful candidate will be able to demonstrate their ability to work flexibly and manage multiple priorities. They will also possess excellent communication skills, both written and verbal, and be able to build strong relationships with colleagues and customers.
This is an exciting opportunity to join a dynamic team and develop a rewarding career in the insurance industry. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply.
Responsibilities:
- Manage a portfolio of claims, including investigation, settlement, and resolution
- Provide exceptional customer service, responding to customer queries and resolving issues promptly
- Work closely with the Motor Damage Manager to ensure compliance with company policies and procedures
- Develop and maintain strong relationships with colleagues and customers
Requirements:
- A minimum of 1 year's experience in a customer-facing role
- Strong analytical and problem-solving skills, with the ability to work independently
- Excellent communication skills, both written and verbal
- Ability to work flexibly and manage multiple priorities
Benefits:
We offer a competitive salary and benefits package, including:
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A generous bonus scheme
We are committed to equality and diversity in the workplace and welcome applications from all qualified candidates. We are proud to be an equal opportunities employer.
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