Technical Support Specialist

2 weeks ago

Cork, Cork, Ireland beBeeSupport Full time €40,000 - €62,000
Job Description

As a technical support specialist, you will be the first point of contact for our customers in a fast-paced 24x7 environment. You will provide outstanding phone, email, and chat-based technical support to our customers, resolving issues and providing solutions to improve customer satisfaction.

Our team is committed to delivering exceptional customer service and we are looking for someone who shares this commitment. If you have a passion for problem-solving and enjoy working in a dynamic environment, then this could be the perfect role for you.

  • Provide technical support to customers via phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Develop and implement solutions to improve customer satisfaction and retention.
  • Collaborate with internal teams to resolve complex technical issues.

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