Full-Time Accounts Administration Role

2 weeks ago

Cork, Cork, Ireland beBeeAdministrative Full time €45,000 - €55,000

**Accounts Administrator Opportunity**

We are seeking a skilled Accounts Administrator to join our team on a full-time, permanent basis.

Key Responsibilities:

  • Responsible for servicing and collection of past due loan and maintenance fee accounts as assigned.
  • Execution of loan and maintenance fee calls to owners worldwide, requesting payment and aiming to reduce and control delinquency of past due accounts.
  • Provide regular updates on overdue loan and maintenance fee accounts.
  • Communicate with owners by phone, email, and post requesting payment and discuss possible resolutions to bring their account back into good standing.
  • Review specific account situations and support owners on all related issues, such as late fees, historical payments, past and future usage, methods of payments, and payment plans.
  • Coordinate and execute pay off quotations, credit card charges, and credit card auto-debit program enrollments.
  • Liaise with bank and credit card companies to obtain authorization codes to manually override charges when required.
  • Translate documentation when required.
  • Build positive relationships with owners and associates.

**Requirements:**

  • Fluency in German and English is required.
  • Ability to follow instructions and work on own initiative to resolve customer issues.
  • Excellent communication skills.
  • Experience within a customer service-based role.
  • MS Office Experience.

Benefits

This position offers the opportunity to work in a dynamic environment and contribute to the success of our organization. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.

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