
Chief Customer Success Manager
3 days ago
Description:
We are seeking an experienced professional to lead and elevate customer support for mission-critical financial software solutions.
Key Responsibilities:
- Oversee SaaS & on-prem support operations for financial software, ensuring seamless service delivery.
- Lead a skilled application support team, providing guidance and mentorship to drive growth and success.
- BUILD STRATEGIC RELATIONSHIPS with key customers, fostering strong partnerships and loyalty.
- Drive process improvements to enhance service quality, efficiency, and customer satisfaction.
- Collaborate with product, development, and account teams to exceed customer needs and expectations.
- Manage escalations with urgency and professionalism, ensuring timely resolution and minimizing disruption.
Requirements:
- 10+ years in Customer Support including 5+ years leading Customer/Application Support teams.
- Strong background in SaaS operations & application support (financial software a plus).
- Technical understanding of Windows/UNIX servers, Oracle, and troubleshooting.
- Excellent communication, leadership, and customer relationship skills.
Location: Dublin, Ireland
-
Customer Success Specialist
3 days ago
Dublin, Dublin City, Ireland Enterpryze Full timeOverviewAt Enterpryze, we simplify business management for SMEs through our powerful ERP platform. Our mission is to help growing businesses manage operations, inventory, finance, and customers—smarter and faster. As we scale across global markets, we're looking for a Customer Success Team Lead to lead strategic post-sale relationships and help our...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland Servicenow Full timeCustomer Success Manager - Nordics speakerJoin to apply for theCustomer Success Manager - Nordics speakerrole atServiceNowCustomer Success Manager - Nordics speaker1 day ago Be among the first 25 applicantsJoin to apply for theCustomer Success Manager - Nordics speakerrole atServiceNowGet AI-powered advice on this job and more exclusive features.Company...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland ServiceNow Full timeCustomer Success Manager - Nordics speakerJoin to apply for the Customer Success Manager - Nordics speaker role at ServiceNowCustomer Success Manager - Nordics speaker1 day ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager - Nordics speaker role at ServiceNowGet AI-powered advice on this job and more exclusive...
-
Customer Success Manager
2 weeks ago
Dublin, Dublin City, Ireland Milient Software Full timeWe are seeking a highly motivated and customer-centric individual to join our team in Dublin as Customer Success Manager (CSM).As a Customer Success Manager (CSM), you will play a crucial role in ensuring the success and satisfaction of our valued customers.Milientis an innovative SaaS company developing comprehensive project management software.Our products...
-
Customer Success Manager
4 weeks ago
Dublin, Dublin City, Ireland Milient Software Full timeWe are seeking a highly motivated and customer-centric individual to join our team in Dublin as Customer Success Manager (CSM). As a Customer Success Manager (CSM), you will play a crucial role in ensuring the success and satisfaction of our valued customers.Milient is an innovative SaaS company developing comprehensive project management software. Our...
-
Manager, Customer Success
2 days ago
Dublin, Dublin City, Ireland Datadog Full timeOverviewManager, Customer Success (South EMEA) at Datadog — lead a regional team focused on expansion, retention, and renewals.This high-impact role coaches Customer Success Managers and owns the regional strategy for customer revenue, guiding the team to deepen customer relationships, identify growth opportunities, and execute with precision.Success means...
-
Manager, Customer Success
2 days ago
Dublin, Dublin City, Ireland Datadog Full timeOverviewManager, Customer Success (South EMEA) at Datadog — lead a regional team focused on expansion, retention, and renewals.This high-impact role coaches Customer Success Managers and owns the regional strategy for customer revenue, guiding the team to deepen customer relationships, identify growth opportunities, and execute with precision.Success means...
-
Manager, Customer Success
3 weeks ago
Dublin, Dublin City, Ireland Datadog Full timeManager, Customer Success - French-speakingDublin, IrelandManager, Customer SuccessWe're looking for a Manager of Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that's a...
-
Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland Userpilot Full timeOverviewJoin to apply for the Customer Success Manager role at Userpilot.Userpilot helps teams personalize the product experience at scale. With a fully customizable product experience layer that sits on top of the UI, product teams can quickly create contextual user experiences that trigger for the right person at the right stage of the user journey. This...
-
Customer Success Manager
2 weeks ago
Dublin, Dublin City, Ireland CENTRIC SOFTWARE Full timeJob title: Customer Success ManagerLocation: Ireland Based – remote work settingLanguage Requirements: Fluent in both German & EnglishAbout Centric Software:Centric Software is the leader in Product Lifecycle Management (PLM) for the fashion, retail, consumer goods, and luxury industries. Our solutions help companies accelerate product innovation,...