Business Growth Specialist
2 days ago
We are seeking a talented Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving sustainable organic revenue growth by developing and executing regional strategies to retain and expand revenue with current, new, and at-risk customers.
Key Responsibilities:
- Develop and execute regional strategies to retain and expand revenue with current, new, and at-risk customers by analysing data, understanding customer needs, and proactively engaging through personalized communication.
- Build and maintain strong, trust-based relationships with key customers and prospects by providing consistent engagement, addressing concerns promptly, and ensuring satisfaction.
- Partner with cross-functional teams to implement initiatives, informed by customer feedback, that improve ease of doing business, enhance loyalty, and drive continuous experience improvements.
- Analyse regional markets and competitive landscapes to identify and pursue new opportunities, then execute tailored sales strategies to attract and convert customers across service offerings.
- Collaborate closely with the internal team through regular communication, joint customer visits, and performance reviews to align strategies, showcase expertise, and drive customer growth.
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- 5+ years of successful experience in customer retention, account management, or a related customer-centric role in the life science industry.
- Experience with CRM software (e.g., Salesforce) and data analysis tools.
- Strong understanding of the company's products and services or proven ability to quickly and understand and absorb new technical information.
- Exceptional written and verbal communication skills, with the ability to lead meetings confidently and demonstrate strong facilitation and presentation capabilities.
Benefits:
- The opportunity to work remotely with nationwide travel requirements of up to 75%.
- A dynamic and innovative work environment.
- A competitive salary and benefits package.
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