Front Office Operations Manager

2 days ago

Cavan, Cavan, Ireland beBeeManagement Full time €38,000

This is a unique opportunity to join our prestigious client in the hospitality industry as an Assistant Front Office Manager.

Key Responsibilities
  • Manage day-to-day front office operations including reception, reservations, and guest relations with exceptional leadership skills.
  • Supervise, train, and motivate the front office team to deliver consistent 4-star service standards through effective communication and organisational skills.
  • Handle guest feedback and complaints with professionalism and efficiency to maintain a positive reputation.
  • Support scheduling, rostering, and performance management of team members while ensuring seamless collaboration between hotel departments.
  • Monitor occupancy levels, manage room allocation, and support upselling initiatives to drive revenue growth.
  • Ensure compliance with company policies, health & safety, and brand requirements through regular audits and training programs.
Requirements
  • Proven experience in a supervisory or assistant management role within a hotel front office (4-star or higher preferred) with strong knowledge of hotel PMS systems.
  • Excellent leadership, organisational, and communication skills to motivate and empower team members.
  • Flexibility to work a variety of shifts, including evenings and weekends, with a professional appearance and positive attitude.
  • Mid-Senior level with full-time employment type, job function as Management, and industries Hospitality.
About this Role

The successful candidate will be responsible for driving high service standards across the front office, ensuring smooth check-in and check-out processes, and overseeing daily operations.

This is a fantastic opportunity for a hospitality professional who is passionate about guest experience and eager to take the next step in their career.

What's in it for you?
  • Opportunities for career growth and progression within the hotel group.
  • Staff discounts on hotel stays.
  • Supportive, professional, and friendly working environment.

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