Multilingual AI Data Expert

1 week ago

Dublin, Dublin City, Ireland beBeeDataSpecialist Full time €50,000 - €80,000

Job Summary:

We are seeking a highly skilled and adaptable professional to join our team as an AI Data Specialist. This role involves working with clients to enforce their terms of use, monitoring reports of abuse on the site, and providing support to users.

The ideal candidate will have a sharp eye for detail, be fluent in multiple languages, and possess strong interpersonal skills.

  • Investigate and resolve reported issues such as account support or potentially abusive content.
  • Enforce clients' Terms of Use by monitoring reports of abuse on the site.
  • Become knowledgeable about clients' products and community standards.
  • Use market-specific knowledge and insights to find scalable solutions to improve user support.
  • Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.
  • Recognize trends and patterns and escalate issues outside company policy to the global team.
  • Identify inefficiencies in workflows and suggest solutions.

Key Skills and Qualifications:

  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
  • Strong interpersonal skills, verbal and written communication skills, and empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritize, solve problems, and work as part of a team.
  • Effective time management and prioritization skills.
  • Ability to consistently hit KPIs on time.

Language Skills:

  • Fluent in native language on near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
  • Advanced level of English (C1).

Why Apply:

  • Chance to work within a multicultural and diverse team.
  • Great internal opportunities for career progression.
  • No shift rotations – fixed working schedule.
  • No previous experience required – full training provided.

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