AI Data Specialist- Multilingual

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

AI Data Specialistrequired for the following languages:

(Bulgarian / Croatian / Czech / Hungarian / Persian / Polish / Romanian / Slovak / Swedish )

Location : Dublin south

Mode : Onsite

Type : Full-time permanent

If you have a sharp eye for detail, an interest in AI, we want to hear from you.

Your key responsibilities:

Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive contentEnforcing clients Terms of Use by carefully monitoring reports of abuse on the siteBecoming and remain knowledgeable about client's products and community standardsUsing market specific knowledge and insights to find scalable solutions to improve the support of our community of usersGathering, analysing, and utilising relevant data to develop ways to improve the overall user experienceRecognising trends and patterns and escalating issues outside the company policy to the global teamIdentifying inefficiencies in workflows and suggest solutions

Skills & Competences:

Strong personal resilience with the ability to operate in a pressured and fast paced environmentStrong interpersonal skills, verbal, and written communication skills and most importantly – empathy High adaptability and positive approach to challengesAbility to make decisions, prioritise, solve problems and work as part of a teamEffective Time management & Prioritisation skillsAbility to consistently hit KPIs on time

Language Skills: *

Fluent in native language on the near-native level (C1-C2) in oral and written communication, with in depth understanding of culture and social trends in the regionAdvanced level of English (C1)

*If you are not sure about your level of language, we can offer you an assessment.

Compensation:

Competitive salaryPrivate healthcarePension contribution25 days of annual leaveExtensive Training and access to CPL's Wellness ProgrammeTax Saver and Bike-to-Work Scheme

IMPORTANT:

·Due to nature of the role, candidates must be fully confident in dealing with sensitive content.

·Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why apply?

Chance to work within a multicultural and diverse teamGreat internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team LeadsNo shift rotations – fixed working scheduleNo previous experience required – full training is provided

For more information, please send your updated CVs to Sohini Sakssena at

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