Clinical Systems Support Specialist

5 days ago

Dublin, Dublin City, Ireland beBeeHealthcare Full time €37,360 - €77,341
Job Title: Clinical Systems Support Specialist

We are seeking a highly skilled and detail-oriented Clinical Systems Support Specialist to join our team. As a key member of our clinical information systems support team, you will play a critical role in ensuring the smooth operation of our healthcare applications.

Key Responsibilities:
  • Analyse clinical workflows and identify opportunities for improvement through technology.
  • Create and maintain system documentation including user guides and standard operating procedures.
  • Assist with application testing, including user acceptance testing and regression testing.
  • Support the configuration and maintenance of clinical applications.
  • Troubleshoot basic system issues and escalate complex problems appropriately.
  • Participate in training end-users on new systems and functionality.
  • Assist project managers with implementation activities for clinical applications.
  • Document and track system enhancement requests from end-users.
Required Qualifications:
  • Bachelor's degree in Health Informatics, Information Systems, or related field.
  • 0-2 years of experience in healthcare IT or clinical systems support.
  • Strong analytical thinking and problem-solving abilities.
  • Basic understanding of healthcare workflows and terminology.
  • Excellent written and verbal communication skills.
  • Ability to translate between technical and clinical language.
  • Detail-oriented with strong organizational skills.
Benefits:

This role offers an excellent entry point for a career in healthcare IT with opportunities to develop specialised knowledge in clinical applications while making a meaningful impact on patient care delivery.

You will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality patient care solutions.

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