Homecare Service Manager

4 days ago

Dublin, Dublin City, Ireland beBeeCare Full time €45,000 - €55,000
Job Title

Homecare Care Coordinator is the person responsible for Client Scheduling, Staff Coordination and Compliance.

The ideal candidate will possess the ability to work on their own initiative as well as part of a team.

You will have a high level of responsibility and accountability, possessing excellent communication skills and dedicated to providing the highest quality of care to those most in need.

Duties of the Role:
  • Coordinating the placement of homecare nurses and caregivers to all clients within the dedicated region across the homecare division.
  • Primary liaison for clients, family, nurses and caregivers in terms of scheduling and roster information
  • Adequately filling all 'open' bookings in a timely manner and coordinating with homecare workers and clients effectively
  • Working as part of our team
  • Maintaining regular contact with clients with valuable scheduling feedback based on their changing requirements
  • Assisting with employee queries to ensure that they are resolved without delay
  • Ensuring all 'active' staff are fully compliant to company standards before placing with client
  • Ensuring all staff are following payroll policies and procedures
  • Adequately liaising with our compliance & training department to ensure our staff are following training and compliance recommendations
  • Ensuring that relevant systems are being used to full capacity and all contact with client and temp are logged adequately.
Requirements:
  • Minimum of 1-2 years' experience in a similar position – previous administration experience is essential
  • Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail and be fully proficient in basic IT systems.
  • Candidates are required to have excellent interpersonal and communication skills and the ability to listen and guide and coordinate staff efficiently
  • This is a busy, fast paced position and candidates will need to adapt quickly to this type of environment when required.
About Us

We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression.

As part of our organisation, we recently listed as one of the Best Places To Work for Women, and we are also listed as one of the Best Workplaces Europe. Our commitment to Diversity, Equity and Inclusion has been recognised through our Gold Award by Investors in Diversity.

Our Core Values
  • Customer focused
  • Accountability
  • Responsibility
  • Empowerment
  • Effective communication
  • Respect
What We Offer

We offer a competitive financial and benefits package, flexibility and smart working practices, health & wellbeing initiatives, career development progression opportunities, further learning & development opportunities, and a vibrant sports & social club.

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