Facilities Management Lead
2 days ago
We are seeking a seasoned Facilities Management Account Manager to join our team at Firstaff Personnel Consultants Ltd.
The successful candidate will be responsible for overseeing client relationships and the day-to-day operational delivery of services to major corporate client portfolios.
The key responsibilities of this role include managing and executing contracts, ensuring compliance with safety, health and environmental requirements, and delivering high-quality service to agreed SLAs.
The ideal candidate will have a strong background in facilities management, excellent communication skills, and the ability to negotiate and influence at all levels.
Responsibilities:
- Deliver services to contractual requirements and service level agreements.
- Establish and maintain safe working environments for subcontractors.
- Develop and implement quality measures and procedures to drive continuous improvement.
- Communicate complex financial reporting forecasts to stakeholders.
- Presentation of regular business reports for all services under contract.
- Identify and present opportunities for continuous improvement and manage contractual obligations.
- Active communication and coordination with clients regarding operational needs.
- Measuring and monitoring the effectiveness of service delivery against agreed SLAs.
- Status reporting and task list management for assigned account progress.
- Direction setting and resolution of potential off-target performance.
- Team management and development to promote a cohesive team environment.
- Training requirement facilitation and management to ensure staff competency.
- Resourcing and recruitment liaison to ensure adequate staffing levels.
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Regional Facilities Manager
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Facilities Operations Manager
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