Senior E-commerce Strategic Merchandiser

We are reinventing retail by living our values of going above and beyond, driving creativity and innovation, and doing the right thing.

The Senior Online Merchandiser will be responsible for driving sales targets for their assigned Womenswear Division, maintaining and inputting into the commercial calendar to drive trade aligned with wider business and brand specific events.

• Drive digital strategy and roadmap for their department with input from key internal teams: Buying, CRM, Marketing, Concessions and Acquisitions.
• Manage planning and roll out of key initiatives and projects as part of the wider Commercial team and Digital Department.
• Attend brand calls and coordinate the roll out of strategic roadmaps in line with Buying & Marketing teams.

This role reports into the Senior Online Merchandise Manager and currently manages two direct reports. The team operates a flexible work-from-home plan to suit the department and teams.

• Drive sales targets for their assigned Womenswear Division, maintain and input into the commercial calendar to drive trade aligned with wider business and brand specific events.
• Drive the digital strategy and roadmap for their department with input from key internal teams: Buying, CRM, Marketing, Concessions and Acquisitions.
• Manage the planning and roll out of key initiatives and projects as part of the wider Commercial team and Digital Department.
• Attend brand calls and co-ordinate the roll out of strategic roadmaps in line with Buying & Marketing teams.
• Involved in wider digital projects and responsible for improvement of customer experience through onsite journey and development.
• Responsible for increasing and reporting on Conversion and AOV for their category through the planning and execution of promotional calendar and site optimisation.
• Manage deadlines in terms of product, brand, and campaign launches through collaboration with various teams.
• Analyse customer behaviour and sales to understand customer journeys and sales drivers, providing weekly reporting and insights to internal stakeholders and key brands specially ahead of key trading campaigns/events.
• Knowledge and solid understanding of acquisition channels and how they impact demand metrics for their category.
• Work closely with online marketing team to identify and utilise opportunities to ultimately increase revenue.
• Monitor stock availability and fulfilment rules, working with buying as well as concessions team to ensure depth and width of range is optimal to achieve sales targets.
• Strive for continuous improvement within the team and identifies areas of improvement and roll out processes to improve efficiencies and ways of working.
• Proactively identifies opportunities where the team can add value to the achievement of business objectives and act on these.
• Management of Junior team members on execution of commercial and strategic priorities.
• Ownership of strategy end execution across the teams on key cross divisional areas such as Product reviews & Sustainability.

• Minimum 3 years e-commerce experience with at least 1 year in a management and/or leading role.
• Focused on the delivery of the organisation's business goals and targets, maintaining clarity, purpose, direction with their team.
• Ability to develop a high performing team and encourage collaboration and partnership.
• Demonstrates a high degree of self-confidence, optimism, and flexibility in coping with changing priorities.
• Candidate is proactive, determined, and energetic in tackling obstacles and delivering results.
• Strong communication and interpersonal skills, and ability to work with cross-functional teams.
• Strong management and delegation skills.
• Strong knowledge of latest digital technologies, industry, and competitive landscape.
• Deep knowledge of digital merchandising techniques.
• Excellent analytical skills and proficient with Microsoft Excel and Microsoft PowerPoint.
• Strong analytical skills with the ability to clearly relay insights and identify opportunities and risks.
• Flexibility to work in rapidly changing environment (Digital team) within a larger corporation.
• Ability to take initiative with a positive, problem-solving attitude.
• Strong multitasking tasking skills to ensure flawless execution with excellent attention to detail.
• Strong market and customer awareness.

• Competitive Salary.
• Contributory Pension Scheme.
• Competitive annual leave entitlement.
• Team Member discount across the world's most iconic brands.
• Recognition Days for Volunteering & Wellbeing.
• Wellbeing Initiatives.
• Extensive Learning & Development Offerings.
• Leading Talent Programmes.
• Flexible Working Model.
• Additional Benefits.

We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We aim to ensure the candidate experience is accessible to all and every new team member who joins us can expect to become part of a progressive community where different backgrounds, views and personalities aren't just welcomed – they're positively nurtured.