E-Commerce Product Strategist

We're a forward-thinking and innovative team, striving for excellence in the world of e-commerce. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive.

When these things combine, phenomenal results happen. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.

• Develop and execute an e-commerce product strategy that drives business growth and revenue increase.
• Conduct market research to identify trends, customer needs, and competitive analysis, providing actionable insights to inform product development.
• Manage relationships with 3rd party product vendors, ensuring seamless integration and meeting key performance indicators (KPIs).
• Drive measurable customer and business value by identifying, prioritizing, and delivering impactful product enhancements across digital commerce platforms.
• Lead the end-to-end ecommerce product development process from ideation to launch, working closely with cross-functional teams.
• Collaborate with UX/UI designers and journey teams to create user-friendly and visually appealing product pages, optimizing the customer experience.
• Work closely with developers to ensure seamless integration and functionality of new products, leveraging technology to drive innovation.
• Project manage product development timelines, ensuring projects are delivered on time and within budget.
• Coordinate with marketing, sales, and customer service teams to support product launches and campaigns from a technical perspective.

Monitor and report on the performance of digital products, using data to drive improvements and inform strategic decisions. Work with the Human Centred Design team to identify journey enhancements and overall shop experience, implementing A/B testing and other methods to continually improve product offerings.

Utilise analytics tools to track product performance, sales, and customer engagement, generating reports and insights to guide decision-making and strategy adjustments at all levels in the organisation. Monitor key performance indicators (KPIs) and metrics to measure success.

Optimise current affiliate partnerships to drive conversion, taking a digital-first approach. Monitor and report on affiliate performance, identifying new profitable partnerships and onboarding with key stakeholders across the business.

Play an active role in the achievement of our channel goals through the marketplace programme, acting as a subject matter expert to inform decision-making that ensures achievement of the vision.

• Exceptional communication skills, including PowerPoint, to form packs and adapt to differing levels of stakeholder seniority.
• Strong commercial acumen and the ability to tie back action to margin improvement.
• Workshop facilitation skills and the ability to bring the organisation 'on the journey'.
• Exceptional stakeholder management skills, the ability to communicate at all levels within an organisation, including the board.
• A thought leader within the space and a passion for execution.
• Strong commercial awareness, understanding of market trends.
• Passionate about learning with an understanding of Jobs to be Done, Consumer Psychology, and best practice customer journeys/funnel effectiveness.
• Project Management Expertise, ideally in an Agile environment and the capacity to 'get it done'.
• Exceptional data analysis skills and proficiency in Adobe Analytics.
• Excellent strategic planning and business analysis skills, familiarisation with JIRA, MIRO, A/b Testing, and GenAI technology advantageous.

Relevant qualifications in a digital discipline, consumer psychology, e-commerce, or a related field preferred. Proven experience in commercial analysis, web analytics, strategic planning, and commercial roles ideal.