Retail Operations Manager

2 days ago


Dublin, Dublin City, Ireland Lululemon Athletica Full time

Lululemon Athletica is a company that empowers people to live their best lives through fitness and wellness. As a Key Leader, you will be part of a dynamic team that strives to create a positive impact on customers' lives.

Your primary responsibility will be to lead by example and provide support to Educators, ensuring an exceptional guest experience in the store. This includes overseeing all operations of the retail floor, using key performance indicators and metrics to prioritize responsibilities, and adapting to day-to-day business adjustments and challenges.

Key Job Functions:

  1. Leadership and Team Development: Develop, implement, and maintain systems to support ongoing learning and development of team members, providing direct feedback, coaching, mentoring, and career path guidance.
  2. Guest Services: Deliver excellent customer service, ensuring a great guest experience by assessing needs, providing technical product education, and supporting transactions and omnichannel programs.
  3. Operational Excellence: Monitor business data and metrics to evaluate progress toward goals and identify areas for improvement. Manage product presentation tasks, and ensure team uses in-store technology to support store operations.

Core Competencies:

  1. Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives.
  2. Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work.

As a Key Leader at Lululemon Athletica, you will be part of a team that is dedicated to helping people achieve their fitness and wellness goals. We are committed to providing a safe and inclusive work environment that allows employees to grow and develop their skills.



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