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Duty Leader

2 weeks ago

Maynooth, Co Kildare, Ireland beBeeOperations Full time €25,000 - €30,000
Retail Operations Manager

As a Retail Operations Manager, you will lead by example in delivering exceptional customer service while ensuring seamless operations across the site.

  • Business acumen and strategic thinking to ensure effective delivery of guest services.
  • Ensure guests are greeted warmly and queries addressed efficiently through excellent communication skills.
  • Supervise and manage daily operations of retail shop areas, implementing rigorous standards of operational procedures.
  • Monitor and maintain high standards of hygiene and cleanliness throughout the site, adhering to health and safety regulations.
  • Ensure all equipment is up to standard and not abused, supervising and reacting to issues as they arise.
  • Record staff lateness/sickness and report to relevant department managers.
  • Assist with duties as directed by management, dependent on business levels.

Key Responsibilities:

  • Supervise and manage daily operations of all service areas, implementing rigorous standards of operational procedures.
  • Involved in stock takes and ensure implementation of cleaning procedures across non-departmental areas.
  • Be aware of all company policies and duties involved in each non-departmental area.

Health & Safety:

  • Ensure safety of staff, customers, and others in case of emergency situations.
  • Carry out emergency procedures as per case arisen.
  • Keep non-departmental areas tidy and safe, reporting any hazards or damage to site management.

With a positive team environment, our retail business is committed to excellence. If you are confident, self-motivated, and a good team player, we encourage you to apply for this exciting opportunity.