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Exceptional Claims Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeClaim Full time €40,000 - €50,000
Claims Handler Position Overview

We are seeking a skilled and detail-oriented individual to join our claims team in South Dublin. This role offers an excellent opportunity to develop your skills in a collaborative environment where training, growth, and teamwork are at the core of our company culture.

This position involves handling daily claims post notifications, processing, and phone enquiries. The ideal candidate will ensure compliance with claims authority levels, binders, and reporting requirements.

The selected candidate will be responsible for logging all notifications, reserve amendments, and payments in line with month-end deadlines. Additionally, they will assist in preparing monthly insurer reports and maintaining accurate payment records.

This role requires strong communication and negotiation skills to liaise with customers, brokers, and third parties to deliver excellent service. The successful candidate will also appoint and coordinate approved repairers, loss adjusters, engineers, and other experts as needed.

Key Responsibilities:

  • Handle daily claims post notifications, processing, and phone enquiries.
  • Ensure compliance with claims authority levels, binders, and reporting requirements.
  • Log all notifications, reserve amendments, and payments in line with month-end deadlines.
  • Assist in preparing monthly insurer reports and maintaining accurate payment records.
  • Liaise with customers, brokers, and third parties to deliver excellent service.
  • Appoint and coordinate approved repairers, loss adjusters, engineers, and other experts.
Required Skills and Qualifications

To excel in this role, you should possess:

  • A minimum of 2 years' FNOL claims handling experience.
  • APA qualified (or grandfathered) - CIP qualification in progress is an advantage.
  • Strong knowledge of underwriting principles, insurance regulations, and motor legislation.
  • Excellent negotiation, decision-making, and problem-solving skills.
  • Highly organised, with the ability to prioritise and work independently.
  • Strong communication skills and a customer-first approach.
  • A proactive team player with a positive attitude.
Benefits

This role offers a hybrid working model, annual performance-related bonus, ongoing training and professional development opportunities, and a supportive team-focused working culture.

What We Offer

As a valued member of our team, you can expect:

  • A dynamic and collaborative work environment.
  • Ongoing training and professional development opportunities.
  • An annual performance-related bonus.
  • A hybrid working model that balances flexibility and collaboration.