Senior Cloud Contact Centre Strategic Lead

Job Title: Cloud Contact Centre LeadThis is a senior role requiring expertise in designing, implementing and maintaining cloud contact centre solutions. The ideal candidate will have a proven track record of driving superior customer interactions through innovative technology and advanced call routing mechanisms.Design and implement cloud contact centre...

About The RoleThe Cloud Contact Centre Engineer is responsible for designing, implementing and maintaining Cloud Contact Centre solutions. This includes advanced call flows, Interactive Voice Response (IVR), Automatic Call Distributor (ACD), and agent workflows.The ideal candidate will have previous experience in contact centres and effective communication...

Lead, Unified Communications and Contact CenterAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...

Lead, Unified Communications and Contact CenterAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...

Lead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...

Lead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...

Lead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...

What is the opportunity?Join the leading bank in Ireland as the driving force behind our Cloud Adoption initiative.Lead a dedicated organisation of Cloud Engineering, Architecture, and Cloud Business Office teams spearheading our Digital Transformation efforts.You'll play a crucial role in ensuring our systems remain available and secure by using pioneering...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

Contact Centre Agent- Dublin Head Office Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Contact Centre Agent in our Head Office to work as part of our dynamic and fast-paced team, reporting into the Contact Centre Manager. As a Contact centre agent you will be working in an environment where the...