
Hotel Operations Director
3 days ago
We are seeking a highly skilled Hotel Operations Manager to oversee all aspects of the hotel, with a focus on Food & Beverage management.
- The successful candidate will be responsible for managing and coordinating all departments, prioritizing F&B related areas at all times.
- This key role involves supporting Heads of Department in running the hotel efficiently, installing effective work methods, and reviewing staff rotas to ensure adequate cover.
- Ongoing operations team meetings will take place daily/weekly to discuss operational matters, sales targets, costings, guest feedback, and staff issues.
- Implement Standard Operating Procedures (SOPs) across all departments, ensuring seamless execution during routine checks and hands-on involvement.
- Monitor purchases, control Purchase Orders, and communicate with Senior Management regarding purchases.
- Ensure comprehensive cash handling procedures within the operations department, minimizing errors and potential theft.
- Compile weekly/monthly financial reports highlighting revenue, covers, and staff productivity in each department.
To succeed in this position, you will require:
- Demonstrated history of success in Food & Beverage management.
- Excellent people skills, suited to a country hotel setting.
- Customer-focused approach, with excellent communication skills.
- Motivation to drive the team towards delivering exceptional outcomes for guests and the business.
- Employee discount at participating properties.
- Career development opportunities.
- Food allowance.
- Employee Assistance Programme.
- Employee Recognition Awards.
- Free car parking.
- Group Employee Discount Scheme.
- Pension scheme.
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