Information Development Manager

4 days ago


County Kerry, Ireland Fexco Limited Company Full time

Fexco Limited Company is seeking an Information Development Manager to lead their technical documentation strategy and produce high-quality digital and written documentation.

Job Overview

This is a critical role that will contribute to the overall success of our payments products. The successful candidate will have a minimum of 5 years' experience in a similar role, creating technical documentation, user guides, and other product material.

The Information Development Manager will be responsible for leading the development and implementation of a cross-product documentation management strategy, introducing a new best practice approach to how Fexco creates, stores, and manages all product documentation.

Key Responsibilities
  • Develop and implement a cross-product documentation management strategy.
  • Produce high-quality, accurate documentation, ensuring it is appropriate for its intended audience.
  • Enable AI tools that create greater efficiency in how our documentation is created.
  • Collaborate with internal teams to gain an in-depth understanding of the business and the product to inform documentation requirements.
Requirements
  • Minimum 5 years' experience in a similar role in a software engineering environment.
  • Experience in creating and implementing a new strategic approach to technical writing in a new environment is preferable.
  • Ideally possess a Bachelor's degree or higher in Technical Writing, Technical Communications, or a related field.


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