Sales Service Expert

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €35,000 - €45,000
Job Overview

Delivering excellent customer service is essential for creating a positive shopping experience.

We strive to foster an inclusive workplace where everyone feels valued and respected. Our vision is to become the preferred grocery and general merchandise retailer, making a difference in our customers' lives by saving them time and money.

As a Customer Assistant, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets and supporting store operations.

You will be required to work flexibly, including evenings, weekends, and public holidays, as part of our commitment to serving our customers 7 days a week.

Our approach to treating each other with respect applies to everything we do, from providing opportunities for development and growth to maintaining a clean and tidy store environment.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer queries and resolving issues promptly and fairly.
  • Work collaboratively with colleagues to achieve sales targets, maintaining a high standard of cleanliness throughout the store.
  • Support store operations, including receiving and merchandising stock, maintaining accurate inventory levels and processing transactions efficiently.
  • Develop strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Participate in training and development programs to enhance skills and knowledge, staying up-to-date with company policies and procedures.

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