
Transfer Agency Manager
4 days ago
Job Overview
">The role of AIS Transfer Agency Manager involves overseeing the client service team, managing client relationships, and acting as a point of escalation for technical issues.
">Key Responsibilities
">- Finalize internal, client, and investor reporting to ensure accurate fund activity recording in line with agreed policies and procedures.
- Take ownership of daily, cash, and trade reconciliations.
- Oversight of the Transfer Agency team, including planning work, managing resources, and recruitment.
- Build and maintain client relationships through regular meetings and effective communication.
- Act as a point of contact for client escalation and develop key improvements on process, procedures, and policy changes.
- Work with internal development on system enhancements to improve efficiency and productivity within the team.
Required Skills and Qualifications
">- ">
- Promote a risk awareness culture within the team and drive the zero-error policy.
- Proactively identify gaps in internal key controls and work with wider TA manager/director group to close gaps.
- Effective management of the team and associated HR policies, performance, and career developments.
- Participate in department-wide training efforts and facilitate 'on-the-job' training.
- Degree in Finance and/or Business Related area (minimum 2.2) or relevant working experience.
- 4-6 years Fund Administration experience, preferably Hedge Transfer Agency, with at least 2 years people management experience.
- Proficient in Microsoft Office applications, particularly Excel.
- Experience in working to tight deadlines, multitasking, and calmly under pressure.
- Client Relationship Management is essential for this role.
- Good working knowledge of AML and regulations impacting the industry.
Benefits
">This role can be performed in a hybrid model, balancing work from home and office to match individual needs and requirements.
">What We Value
">Motivated talent with skills that will help you succeed in this role are highly valued.
">Contact Information
">To start the application process, click the Continue to Application or Login/Register to apply button below.
">Please note that only successful applicants will be contacted.
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