
Strategic Client Manager
2 weeks ago
This role is an excellent opportunity for a client-facing professional to excel in relationship-building and innovation.
You will be responsible for managing client accounts, collaborating closely with various teams to drive process improvement and ensure accurate transaction processing.
- Manage a portfolio of companies administering employee share plans within a team framework.
- Interact with customers/clients on operational transactions related to their share plan program.
- Execute the timely processing of operational transactions, including data management, reconciliation, reporting, and problem solving.
- Organize, develop, and maintain procedural documentation related to client companies' programs to ensure accurate transaction processing and minimize risk.
- Assist in identifying new system tools and enhancements to existing systems.
- Implement projects to enhance business operations while acting as a point of contact for client accounts.
- Create and maintain excellent relations with key business partners and identify innovative client solutions.
Exceptional client management and innovation skills are essential for success in this role. You must have strong communication and interpersonal skills to build and maintain effective relationships with clients and internal teams.
A high level of attention to detail and organizational skills are also required to manage multiple client accounts and ensure accurate transaction processing.
Additionally, you should have experience working with customer service software and be proficient in Microsoft Office.
BenefitsWe offer a dynamic work environment that fosters collaboration and growth. Our team is committed to providing exceptional service to our clients, and we strive to make a positive impact on the community.
We provide competitive compensation and benefits packages, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We also offer opportunities for professional development and career advancement, as well as a fun and supportive work environment.
Other InformationPlease note that this job requires a high level of confidentiality and discretion when handling client information.
We are an equal opportunity employer and welcome applications from diverse candidates.
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