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Customer Experience Manager

1 week ago

Dublin, Dublin City, Ireland Allianz Popular Sl. Full time

About Allianz

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We are a leading insurance and asset management company, dedicated to delivering exceptional customer experiences through innovative thinking, state-of-the-art technology, and outstanding service.

Our commitment to diversity and inclusion is reflected in our open-door policy, which encourages employees to bring their whole selves to work.

As an employer, we truly care for our employees and their individual needs and aspirations, tailoring our work approach to ensure you the flexibility and support needed to excel in your new role.

The Opportunity

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We are seeking a Claims Handler to join our First Notification of Loss Team, who will play a critical role in ensuring our policyholders receive best-in-class advice and outstanding customer service.

This is an exciting opportunity to start a career in insurance, working with a specialist team of claims handlers who will support you in achieving your goals and developing your expertise.

You will benefit from ongoing training and development opportunities, including the pursuit of insurance qualifications, to ensure you're always up-to-date with the latest policies and procedures.

About You

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To succeed in this role, you will need:

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  • A minimum of 1 year's experience in a Sales/Customer-facing role.">
  • A relevant third-level qualification.">
  • Excellent communication skills.">
  • A positive mindset and a willingness to learn and develop your skills.">