
Lead Change Management Specialist
1 week ago
This role is centered around defining project scope, requirements, and artifacts. The Business Analyst will work closely with technical and non-technical resources to gather business needs and translate them into tangible deliverables.
The ideal candidate will possess a strong understanding of change management principles, methodologies, and tools. They should have experience in data analysis, problem-solving, and effective communication. Additionally, they must be able to work collaboratively and effectively at all levels within an organization.
Key Responsibilities:
- Host workshops to elicit requirements from business clients
- Conduct high-quality business analysis and provide clear business requirement documentation
- Identify and escalate important systems issues
- Communicate/translate requirements to IT teams
- Ensure appropriate approvals for sign-off of requirements
- Provide support to UAT teams
Requirements & Design:
The Business Analyst will be responsible for working with SMEs to capture processes and supporting documentation. They will also ensure sign-off of process documentation in a timely fashion. Additionally, they will proactively engage with stakeholders to document business improvements and/or issues.
Methodology/Training:
The successful candidate will contribute to methodology reviews to ensure the company's approach stays relevant. They will also facilitate knowledge share sessions across the team.
Essential Skills & Experience:
- Relevant 3rd-level qualification and/or professional qualification in Business Analysis
- Minimum of 3-5 years' experience working as a Business Analyst in financial services/insurance
- Experience in MS Office, including Word, Visio, and high proficiency in Microsoft Excel
- Strong understanding of systems implementation and software development life cycles
- Strong financial analysis skills
Desirable Skills & Experience:
- Experience and knowledge of supporting change in a retail mortgage servicing business
- JIRA experience
Competencies:
- Business Requirements and Process mapping
- IT Knowledge – General
- Accuracy & Quality
- Analytical Thinking
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