
Service Ambassador Wanted
2 weeks ago
We are seeking a dedicated and enthusiastic team player to join our food service team.
The ideal candidate will be committed to customer satisfaction, embracing brand growth and welcoming challenges. They will provide exceptional service, maintain knowledge of food, allergens and menu details, and keep service areas organized.
Main Responsibilities:
- Provide front-of-house service as part of the waiting staff
- Deliver outstanding customer experience and upsell where appropriate
- Maintain in-depth knowledge of food, allergens and menu details
- Demonstrate a positive attitude with strong communication skills
- Keep service areas organized, stocked, and clean
- Prepare and remember cocktail recipes
- Understand the full menu and make recommendations based on customer preferences
- Respond promptly and courteously to orders, questions, concerns, and complaints
- Process cash and card payments according to procedures
- Adhere to health and safety standards
- Clean service areas, reset and restock for the next shift as required
Requirements:
- Minimum 1 year of prior experience as waiting staff
- Front-of-house waiting experience essential
- A genuine passion for delivering exceptional customer experiences and commitment to high standards
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Meticulous attention to detail and cleanliness
- Basic math skills for cash handling
- Awareness of health and safety regulations
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