Frontline Office Support Professional

2 weeks ago

Naas, Co Kildare, Ireland beBeeFrontline Full time €32,000 - €44,000
Receptionist Job Summary

The role of Receptionist is to provide front-of-house service to customers in our office environment, serving as the first point of contact on phone lines and handling administrative tasks.


This position offers a high level of customer service to clients.


Key Responsibilities:
  • Managing phone calls, directing them to relevant parties
  • Providing exceptional customer service to clients
  • Opening and distributing mail
  • Carrying out administrative duties

Customer Service Expectations:
  • Maintaining a friendly rapport with customers as the primary point of contact
  • Greeting customers and ensuring necessary documentation is completed upon arrival

Teamwork and Collaboration:
  • Collaborating effectively with team members
  • Working together to achieve company objectives
  • Directing customer inquiries to the relevant teams

Compliance Requirements:
  • Ensuring compliance standards are met

Requirements for Success:
  • Able to work within a team environment
  • Strong communication skills essential
  • Possess a positive attitude and adaptability to change
  • Awareness of attention to detail
  • Ability to manage deadlines and prioritize workload
  • Flexibility to adapt to unforeseen events
  • Personal organization and structured approach to time management

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