Care Coordinator

2 weeks ago

Dublin, Dublin City, Ireland beBeeCoordinator Full time €30,000 - €35,000

Job Title:

Care Coordinator - Dublin Office

Job Description:

Platinum Homecare, a leading provider of home care services in Ireland, is seeking an experienced Care Coordinator to join our team in Dublin. The successful candidate will be responsible for coordinating care assistants' schedules, addressing operational issues, and ensuring clients receive high-quality care.

Key Responsibilities:
  1. Coordinate daily care assistant schedules to ensure seamless client care.
  2. Address any operational issues arising from customer care calls.
  3. Ensure all clients have a permanent care team assigned to them.
  4. Deal with scheduling queries and respond accordingly.
  5. Provide emergency cover until 10 am the next working day.
  6. Inform clients of any time changes.
  7. Assign schedules two weeks in advance.
  8. Verify weekly allocated hours are accurate.
  9. Liaise with the Care Manager on start dates for new carers.
  10. Complete reports on the shared drive by 12 pm on the last working day.
  11. Ensure all shifts are covered two weeks in advance.
  12. Conduct weekly reporting.
Qualifications and Experience Required:

We are looking for a highly organized individual with:

  • 1 year's experience in office administration.
  • One Touch experience is an advantage.
  • Healthcare experience is an advantage.
  • Strong organizational skills.
  • Ability to work independently.
  • Career development opportunities that a start-up can offer.
  • Training/Continued Personal Development (CPD) provided.
  • Competitive salary based on experience.
  • Social events.
  • Supportive work environment.

Why Choose Us?

As a leading provider of home care services, we offer a supportive work environment, career development opportunities, and competitive salaries. If you are a motivated and organized individual who is passionate about delivering exceptional client care, we encourage you to apply.

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