Senior HR Manager

5 days ago

Dublin, Dublin City, Ireland beBeeHR Full time €90,000 - €120,000

We are seeking a seasoned HR leader to spearhead our Human Resources function.

The successful candidate will be an experienced professional with a proven track record in the Business Process Outsourcing (BPO) sector, capable of leading and delivering HR services across the full employee life cycle. This role is hands-on and strategic, with a strong emphasis on employee relations in a high-volume, complex, and fast-paced environment.

Key Responsibilities:

  • Lead, mentor, and develop a team of HR business partners, advisors, and administrators.
  • Set clear objectives and performance metrics for the HR team, ensuring high service delivery standards.
  • Collaborate with operational leaders and senior managers to ensure HR support is aligned with business priorities and responsive to client needs.

Full Employee Life Cycle Management

  • Oversee HR related onboarding processes, ensuring a seamless candidate-to-employee transition.
  • Drive the induction and orientation programme to embed company culture and compliance from day one.
  • Manage absence and attendance to maintain operational efficiency.
  • Oversee exit processes, ensuring smooth offboarding and actionable feedback capture.

Employee Relations Focus

  • Act as the senior escalation point for complex and sensitive employee relations issues.
  • Provide expert advice to senior leaders on ER best practices, legal risks, and resolution strategies.

Required Skills and Qualifications

  • Significant HR management experience within a BPO environment.
  • CIPD accredited
  • Strong commercial acumen
  • Proven ability to manage high-volume, complex employee relations casework in a fast-paced setting.
  • Strong knowledge of employment law and HR best practices.

Benefits

  • A competitive compensation package that reflects your skills and experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Others

  • A dynamic and collaborative work environment that fosters innovation and creativity.
  • An opportunity to work with a talented team of professionals who share your passion for excellence.

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