
Customer Service Representative
2 weeks ago
Meet the demands of a rapidly changing retail environment with this exciting opportunity to join our store team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and creating a positive shopping experience for all customers. You will work closely with other colleagues to achieve sales targets, maintain high standards of store presentation, and contribute to a collaborative and supportive team environment.
">- Work collaboratively with other colleagues to achieve sales targets and meet business objectives
- Provide exceptional customer service through active listening, empathy, and understanding
- Maintain high standards of store presentation, including merchandising products, maintaining visual displays, and ensuring a clean and safe working environment
- Assist customers with queries and concerns in a professional and courteous manner
To succeed in this role, you will need to possess the following skills and qualifications:
">- Previous retail experience, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Flexibility to work varied hours, including evenings and weekends
We offer a competitive salary and benefits package, including:
">- Competitive hourly rate of €12.90
- Company pension scheme
- Colleague discount on in-store purchases
- Maternity leave: up to 20 weeks paid maternity leave
- Paternity leave: up to 2 weeks paid paternity leave
- Fertility leave: up to 5 days paid per year
- Cycle to work and Tax-Saver Schemes
- Discounted health insurance
- Bonus Scheme
- Sick Pay Scheme
- Parental leave
- Flexible Annual Leave: purchase up to 2 weeks additional leave per year
- Paid Charity Leave: make a positive impact with two paid days for charity work
- Service Days: increased annual leave entitlements linked to service
- Earlypay: draw-down a portion of your earned wages early if needed
- Flexiwage: choose how you budget and manage your pay frequency
- Savings Club
- Wellness initiatives
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