Sales Operations Manager
3 days ago
About the Role:
The Manager, Sales Operations is a strategic leader who will oversee a team providing pre-sales internal support and guidance to Account Executives and Renewal Managers on complex sales transactions.
Responsibilities include building strong relationships with Sales Leaders, hiring, training, and developing top talent, coaching and mentoring a team of Contract Specialists, and taking accountability for measuring and achieving team success metrics.
This role requires excellent interpersonal skills, ability to articulate verbally and written, willingness to appropriately debate difficult issues, and ability to think quickly in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines.
Key Responsibilities Include:
- Building strong relationships with Sales Leaders and providing guidance on complex sales transactions
- Hiring, training, and developing top talent
- Coaching and mentoring a team of Contract Specialists
- Taking accountability for measuring and achieving team success metrics
- Working with business partners in Revenue Recognition, Collections, Deal Desk, and Legal to execute on deals and resolve contract/customer issues
Requirements:
- Bachelor's degree or equivalent combination of education and experience
- Prior management experience and/or training preferred
- 6+ years sales, sales operations, or sales support experience
- Excellent interpersonal skills
- Ability to excel in a fast-growing/fast-paced environment
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