Multilingual Community Content Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBeeSpecialist Full time €40,000 - €60,000
Job Title

A new opportunity has arisen for a skilled Multilingual Community Content Specialist to join our diverse team.

Job Description

We are seeking a highly motivated individual to work with us in resolving inquiries, enforcing community standards, and improving user experience.

Main Responsibilities:
  • Investigate and resolve reported issues via ticketing system
  • Enforce community standards by monitoring reports of abuse
  • Stay knowledgeable about client products and community guidelines
  • Use market-specific knowledge to find scalable solutions for the community
  • Gather, analyze, and utilize data to improve user experience
Required Skills and Qualifications:
  • Resilience to operate in a pressured, fast-paced environment
  • Strong interpersonal skills, verbal and written communication, and empathy
  • High adaptability and a positive approach to challenges
  • Decision-making, prioritization, and problem-solving abilities
  • Effective time management and prioritization skills
Benefits:
  • Full-time, permanent position
  • Competitive salary package
  • Fixed shifts: day or evening
  • 6-2am
  • Evening shift: 25% salary uplift for late hours (10pm to 2am)
  • €12 per day (before tax) travel allowance
  • Free shuttle bus
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
Working Hours:
  • Day shift: 9am – 5:30pm OR Evening shift: 6pm-2am
Location:

Dublin 18, Sandyford, Dublin South. This is an office job. Remote work is not an option.

Why Apply?
  • Career progression opportunities: Quality Auditors, Quality Analysts, Trainers & Team Leads
  • Fixed working schedule
  • Private healthcare, and pension contribution
  • No previous experience required– full training provided


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