
Business Growth Manager
1 day ago
Team Manager
Job Description:
A successful Team Manager will lead and motivate a diverse team to deliver exceptional customer experiences. This role involves developing and implementing strategies to enhance branch operations, driving sales growth, and fostering a customer-centric culture.
Responsibilities:
- Lead, develop, and motivate customer-facing teams to achieve high performance and deliver outstanding customer service.
- Build and maintain strong relationships with customers to drive customer acquisition and retention.
- Develop and implement business development strategies to increase sales and revenue growth.
- Manage and control the branch's risk and compliance agenda, ensuring regulatory compliance and embedding a right-first-time approach across the team.
Requirements:
- Proven experience in customer-facing roles within a retail finance environment.
- Excellent leadership, communication, and presentation skills.
- Ability to work effectively in a fast-paced environment.
- Full QFA qualification with compliant CPD hours.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Recognition and rewards for outstanding performance.
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