Digital Asset Success Professional

1 day ago

Cork, Cork, Ireland beBeeRelationship Full time €40,000 - €80,000

Job Overview

Canto is a leader in digital asset management, empowering businesses to organize and manage their digital assets seamlessly.

We have 4,000+ customers worldwide, with a dynamic team that fosters a culture of continuous learning and open communication.

Key Responsibilities
  • Manage relationships with key stakeholders to drive customer adoption.
  • Ensure success for customers through positive NPS and retention.
  • Act as primary point of contact for customer inquiries and issues.
  • Develop strong relationships with key stakeholders and decision-makers within customer organizations.
  • Work closely with the support team to resolve customer issues and provide ongoing support.
  • Drive customer adoption by monitoring and analyzing customer usage data.
  • Regularly review and assess customer health metrics to proactively address any issues.
  • Create training programs to increase adoption.
  • Represent the voice of the customer within the company.

Skills and Qualifications

  • Strong relationship-building skills.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment.
  • Ability to analyze data and make informed decisions.

Benefits

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

What We Offer

A supportive team, flexible working arrangements, and access to cutting-edge technology.

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