Reservations Agent

3 days ago


Dublin, Dublin City, Ireland MHL Hotel Collection Full time
Job Summary: We are seeking an experienced Group Reservations Agent to join our team at MHL Hotel Collection. In this role, you will be responsible for executing group reservations policies and procedures while managing day-to-day operations.

The successful candidate will have a passion for customer service and excellent attention to detail.

Main Responsibilities:
  • Execute group reservations policies and procedures.
  • Manage day-to-day operations of the group reservations function.
  • Coordinate with hotel operations to ensure seamless communication and documentation.
Requirements:
  • Relevant hospitality experience in front office/reservations.
  • Knowledge of Opera PMS highly desirable.
  • Professional manner and excellent attitude towards customer service.
About MHL Hotel Collection:

MHL Hotel Collection is a renowned portfolio of high-profile hotels throughout Ireland. Our core business revolves around our exceptional people. We provide a comprehensive onboarding, upskilling, and professional development process.

Benefits:
  • Complimentary meals while on duty.
  • Employee Assistance Program.
  • Career Development opportunities within our hotels.
  • Full training program for all new employees.
  • Recognition awards and social events.

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