Hotel Reservations Specialist

3 days ago


Dublin, Dublin City, Ireland Anantara The Marker Dublin Hotel Full time

The Anantara The Marker Dublin Hotel is a Leading Hotel of the World, offering all the experiential luxury Anantara Hotels & Resorts is renowned for. As a Reservations Agent, you will be part of the hotel team responsible for delivering high-quality service to our guests.

Your primary objective will be to ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and maintain the highest standards of luxury and quality in every aspect of our operations.

Key Responsibilities:
  • To provide exceptional care to our guests
  • To have an understanding of the Hotel's Vision & Mission statement as communicated to the team
  • To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to
  • To report defective materials and equipment to the appropriate Departments
  • To control the ambience in departments (lights, music and temperature)
  • To be vigilant throughout the Hotel to promote security
  • To have strong product knowledge of all areas of the Hotel
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams
  • To provide support where necessary in other areas of the Hotel
  • To comply with the Hotel's cash handling procedure


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