Hotel Reservations Professional

3 days ago


Dublin, Dublin City, Ireland MHL Hotel Collection Full time
About the Job: We are seeking a skilled Group Reservations Coordinator to join our team at MHL Hotel Collection. In this role, you will be responsible for managing group reservations, coordinating with hotel operations, and ensuring seamless communication and documentation.

The successful candidate will have relevant hospitality experience in front office/reservations with knowledge of Opera PMS highly desirable.

Main Responsibilities:
  • Manage group reservations ensuring timely quotations, follow-ups, confirmations, and payments.
  • Coordinate with hotel operations to ensure seamless communication and documentation.
  • Complete weekly/monthly reports to track group reservations function.
Requirements:
  • A professional manner and excellent attitude towards customer service.
  • Relevant hospitality experience in front office/reservations.
  • Knowledge of Opera PMS highly desirable.
About MHL Hotel Collection:

MHL Hotel Collection is a renowned portfolio of high-profile hotels throughout Ireland. Our core business revolves around our exceptional people. We provide a comprehensive onboarding, upskilling, and professional development process.

Benefits:
  • Complimentary meals while on duty.
  • Employee Assistance Program.
  • Career Development opportunities within our hotels.
  • Full training program for all new employees.
  • Recognition awards and social events.


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