Reservations Agent for Hotel Groups

3 days ago


Dublin, Dublin City, Ireland MHL Hotel Collection Full time
Duties and Responsibilities
  • Manage group reservations, ensuring timely quotations, follow-ups, confirmations, and contract execution.
  • Track and follow up on every enquiry using provided tools and document all communication with clients.
  • Enter groups into Opera correctly with relevant notes, traces, and rates.
  • Cordinate in advance with Hotel Operations regarding information or queries concerning groups.
  • Complete weekly/monthly group reports to fulfill Group Reservations Function requirements.
  • Manage payment and billing information for each group, working closely with Front Office and Accounts.

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