Blanchardstown Care Team Coordinator
3 days ago
Platinum Homecare, a rapidly growing homecare company in Ireland, seeks an experienced Client Care Coordinator to join their team in Blanchardstown Co Dublin.
Responsibilities- Coordinate care assistants' schedules on a daily basis.
- Address operational issues arising from customer care calls.
- Evaluate client needs and ensure permanent care teams are assigned.
- Handle scheduling queries and respond promptly.
- Provide emergency cover until the next working day.
- Inform clients of schedule changes.
- Assign schedules two weeks in advance.
- Verify weekly allocated hours.
- Liaise with Care Managers on new carer start dates.
- Complete weekly reporting by 12pm.
- Cover shifts two weeks in advance.
- Conduct weekly reviews.
A successful candidate will possess:
- At least one year of office administration experience.
- Proficiency in One Touch software is advantageous.
- Healthcare experience is beneficial.
- Excellent organisational skills.
- Ability to work independently.
- Opportunities for career growth and development within a dynamic start-up environment.
- Ongoing training and continued professional development (CPD).
- A competitive salary based on experience.
- A supportive work environment.
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