Care Coordinator Team Leader

4 days ago


Dublin, Dublin City, Ireland Bluebird Care Ireland Full time
Job Description

We are seeking a highly organized and detail-oriented Office Coordinator/Scheduler to join our team at Bluebird Care Ireland.

The ideal candidate will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.

  1. Allocation of Care Staff: Ensure that all field-based care staff are appropriately allocated to customers so that care is delivered on time, safely and in line with customers' wishes (as agreed in their care and support plan).
  2. Scheduling and Rostering: Coordinating care assistants' schedules on a daily basis using the Bluebird Care rostering system. Address any operational issues arising in relation to customer care calls.
  3. Administrative Support: Provide administrative support to all areas of the office. Carry out general office duties such as data entry, filing, and preparing reports as required by the Coordinator, Supervisor & Operations Manager.
  4. Communication: Serve as the first point of contact for care staff & clients, answer phone calls, respond to emails, and manage incoming and outgoing mail.
  5. Recruitment Support: Assist in the recruitment process.


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