Care Coordination Manager

7 days ago


Dublin, Dublin City, Ireland Bluebird Care Dublin West Full time
About the Role:

This role offers an exciting opportunity to work in a dynamic and fast-paced environment, supporting the delivery of high-quality home care services to our clients. As a key member of our team, you will play a vital role in ensuring that our office operations run smoothly and efficiently.

You will be responsible for coordinating care assistants' schedules, addressing operational issues, and providing administrative support to various departments within the office. Your primary goal will be to ensure that all administrative tasks are completed accurately and efficiently, enabling our care staff to focus on delivering exceptional care to our clients.

  • Utilize the Bluebird Care rostering system to coordinate care assistants' schedules effectively.
  • Address any operational issues arising from customer care calls, ensuring that care is delivered safely and in accordance with customers' wishes.
  • Provide administrative support to all areas of the office, including data entry, filing, and record-keeping.
  • Carry out general office duties, such as preparing reports as required by the Coordinator, Supervisor & Operations Manager.
  • Serve as the first point of contact for care staff and clients, answering phone calls, responding to emails, and managing incoming and outgoing mail.

In addition to your administrative responsibilities, you will also assist in the recruitment process, maintaining accurate records, organizing files, and updating databases as needed. This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.



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